Oakwood Review #35

Which property management company did you use?

Oakwood Corporate Housing

What was the approximate START date for your stay?

September 2014

What was the approximate END date for your stay?

March 2015

You stated that you used Oakwood Worldwide.  Where was your apartment located?

Oakwood Arlington (Rosslyn)

Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?

Satisfied

How likely would you be to choose the same direct billing company next time?

Likely

Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?

1 month - 3 months

How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 2

Number of Children (age 0-4): 2

Number of Children (age 5-12): 0

Number of Teenagers (age 13-18): 0

How many bedrooms did your apartment have?

2

How many pets stayed with you?

0

Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.

swimming pool, work-out facility, covered parking, bike storage room, kid activities (e.g., supervised movie night, play groups), transportation to and from FSI or Main State, weekly maid service, community/party room, high speed internet, cable or satellite TV, washer and dryer in apartment

Please check each item that your neighborhood offered within close proximity to your apartment.

restaurants, grocery stores, convenience stores, coffee shops, Metro or bus stop, car share program (such as ZipCar), Capitol Bikeshare

How far is the walk to the nearest Metro station?

0-5 minutes

How far is the walk to the nearest ART bus stop that runs to FSI?

Not sure, didn't use

How far is the walk to the nearest Capitol Bikeshare station?

0-5 minutes

How far is the walk to the nearest car share program (such as ZipCar)?

0-5 minutes

Was the nearest grocery store within walking or driving distance?

0-5 minute walk

Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size

Very Satisfied

Storage Space

Neutral

Quality of "Welcome Kit" provided

Neutral

Please share what items were included in the welcome kit.

The kitchen items are very basic.   We often run out of silverware for a family of four people.  

Quality of housekeeping services

Neutral

If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?

Not Applicable

Quality of furniture provided

Neutral

Proximity to the Metro

Very Satisfied

Please name the closest Metro stop.

Rosslyn

Proximity to FSI

Very Satisfied

Proximity to grocery store(s)

Satisfied

Please list the grocery stores near your building.

Safeway is closest, but Whole Foods and Trader Joes are just one mile away.

Responsiveness of program (Oakwood, BOQ, NCH) to service calls

Very Satisfied

Please share any comments you might have regarding customer service and responsiveness of the program to service calls.

We had some minor concerns when we moved in, and they were all resolved quickly.  

Please elaborate on why you were or were not satisfied with the school(s).

too young to go to school

How many times have you stayed with each of the directly billed apartment programs?
BOQ: 0

NCH: 0

Oakwood: 2

If you have stayed in this particular housing before, was this a deciding factor for you to return and why?

Oakwood Rosslyn is very convenient to everything - including Metro and FSI.  The FSI shuttle stops at the door.  

Oakwood Review #18

Which property management company did you use?

Oakwood Corporate Housing

What was the approximate START date for your stay?

September 2012

What was the approximate END date for your stay?

November 2012

You stated that you used Oakwood Worldwide.  Where was your apartment located?

Oakwood Arlington (Rosslyn)

Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?

Satisfied

How likely would you be to choose the same direct billing company next time?

Likely

Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?

1 week to 1 month

How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 1

Number of Children (age 0-4): 0

Number of Children (age 5-12): 0

Number of Teenagers (age 13-18): 0

How many bedrooms did your apartment have?

1

Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.

swimming pool, work-out facility, covered parking, transportation to and from FSI or Main State, weekly maid service

Please check each item that your neighborhood offered within close proximity to your apartment.

playground, dog-friendly park, restaurants, grocery stores, convenience stores, coffee shops, Metro or bus stop, car share program (such as ZipCar)

How far is the walk to the nearest Metro station?

6-10 minutes

How far is the walk to the nearest ART bus stop that runs to FSI?

0-5 minutes

How far is the walk to the nearest Capitol Bikeshare station?

Not sure, didn't use

How far is the walk to the nearest car share program (such as ZipCar)?

Not sure, didn't use

Was the nearest grocery store within walking or driving distance?

6-10 minute walk

Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size

Very Satisfied

Storage Space

Very Satisfied

Quality of "Welcome Kit" provided

Satisfied

Please share what items were included in the welcome kit.

Basic kitchen amenities provided, but lacking in food storage options like tupperware. I was there alone and short term, but if it was longer and with my husband and child, i would need more extensive items for cooking.

Quality of housekeeping services

Very Satisfied

If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?

Not Applicable

Quality of furniture provided

Very Satisfied

Proximity to the Metro

Very Satisfied

Please name the closest Metro stop.

Rosslyn

Proximity to FSI

Satisfied

Proximity to grocery store(s)

Very Satisfied

Please list the grocery stores near your building.

There was a Giant about 7 minutes' walk away, and the Whole Foods and Trader Joe's at Clarendon were about a 20-minute walk. Could be a bit long walking back if you bought too much!

Responsiveness of program (Oakwood, BOQ, NCH) to service calls

Very Satisfied

How many times have you stayed with each of the directly billed apartment programs?
BOQ: 0

NCH: 0

Oakwood: 2

Oakwood Review #13

Which property management company did you use?

Oakwood Corporate Housing

What was the approximate START date for your stay?

July 2014

What was the approximate END date for your stay?

July 2014

You stated that you used Oakwood Worldwide.  Where was your apartment located?

Oakwood Arlington (Rosslyn)

Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?

Very Satisfied

How likely would you be to choose the same direct billing company next time?

Likely

Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?

1 month - 3 months

How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 2

Number of Children (age 0-4): 0

Number of Children (age 5-12): 0

Number of Teenagers (age 13-18): 2

How many bedrooms did your apartment have?

2

How many pets stayed with you?

2

Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.

swimming pool, work-out facility, covered parking, transportation to and from FSI or Main State, weekly maid service, breakfast, and one weekly meal with movie

Please check each item that your neighborhood offered within close proximity to your apartment.

restaurants, grocery stores, convenience stores, coffee shops, Metro or bus stop, Capitol Bikeshare

How far is the walk to the nearest Metro station?

6-10 minutes

How far is the walk to the nearest ART bus stop that runs to FSI?

0-5 minutes

How far is the walk to the nearest Capitol Bikeshare station?

0-5 minutes

How far is the walk to the nearest car share program (such as ZipCar)?

Not sure, didn't use

Was the nearest grocery store within walking or driving distance?

0-5 minute walk

What school(s) (if any) did you send your kid(s) to during your TDY?

No school used, summer holidays.

Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size

Very Satisfied

Storage Space

Very Satisfied

Quality of "Welcome Kit" provided

Very Satisfied

Please share what items were included in the welcome kit.

Standard Oakwood kit, with the basics to make a kitchen useful and functional. A kettle, either electric or stove-top, would be nice. Plenty of towels, sheets, and pillows. Enough crockery and glassware for six.

Quality of housekeeping services

Very Satisfied

If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?

Not Applicable

Quality of furniture provided

Satisfied

Proximity to the Metro

Very Satisfied

Please name the closest Metro stop.

Rosslyn

Proximity to FSI

Satisfied

Proximity to grocery store(s)

Very Satisfied

Please list the grocery stores near your building.

A small, but fairly well-stocked Safeway is only a couple of minutes walk away. A quick bus ride back up Clarendon Blvd will drop you off at Whole Foods, and maybe other stores, although I didn't pay much attention, to be honest. It's possible that across the river in Georgetown, another fairly quick bus ride, there are more good grocery stores.

How many times have you stayed with each of the directly billed apartment programs?
BOQ: 0

NCH: 0

Oakwood: 3

If you have stayed in this particular housing before, was this a deciding factor for you to return and why?

I've stayed at this Oakwood before, when sent back on Medevac. We usually stay in Falls Church as a family. It's a great location, and with the kids being much older now, I knew they would be okay without a playground or kids activities. I wouldn't recommend this location if you have youngsters, or if you need access to a business centre. It's the one failing at this Oakwood, the lack of a printer for resident's to use.

Please use this space to share any additional thoughts about this particular direct billing program and the apartment where you stayed.

Great for single people, couples, or families with older children who have freedom to explore, as there isn't a playground, or any kids activities that I know of. There might be a park nearby, I don't know, and I'm not sure about dog parks either, but VA is dog friendly, so I'm sure there's a good spot nearby. There's so much to see and do within walking distance of this apartment: the Marine Corps Memorial, Arlington National Cemetary, crossing the bridge into Georgetown, walking back up to Courthouse on Arlington Blvd. Go for it - if it fits your requirements.

Oakwood Review #9

Which property management company did you use?

Oakwood Corporate Housing

What was the approximate START date for your stay?

October 2014

What was the approximate END date for your stay?

December 2014

You stated that you used Oakwood Worldwide.  Where was your apartment located?

Oakwood Arlington (Rosslyn)

Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?

Satisfied

How likely would you be to choose the same direct billing company next time?

Likely

Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?

3 months to 6 months

How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 1

Number of Children (age 0-4): 0

Number of Children (age 5-12): 0

Number of Teenagers (age 13-18): 0

How many bedrooms did your apartment have?

1

How many pets stayed with you?

2

How much was the pet fee per pet?

$300 flat fee

Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.

swimming pool, work-out facility, covered parking, transportation to and from FSI or Main State, weekly maid service

Please check each item that your neighborhood offered within close proximity to your apartment.

dog-friendly park, restaurants, grocery stores, convenience stores, coffee shops, Metro or bus stop, car share program (such as ZipCar), Capitol Bikeshare

How far is the walk to the nearest Metro station?

0-5 minutes

How far is the walk to the nearest ART bus stop that runs to FSI?

Not sure, didn't use

How far is the walk to the nearest Capitol Bikeshare station?

0-5 minutes

How far is the walk to the nearest car share program (such as ZipCar)?

0-5 minutes

Was the nearest grocery store within walking or driving distance?

0-5 minute walk

Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size

Neutral

Storage Space

Neutral

Quality of "Welcome Kit" provided

Unsatisfied

Please share what items were included in the welcome kit.

usual Oakwood welcome kit - four of everything, sub-standard knives and pots/pans

Quality of housekeeping services

Satisfied

If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?

Not Applicable

Quality of furniture provided

Unsatisfied

Proximity to the Metro

Neutral

Please name the closest Metro stop.

Rosslyn

Proximity to FSI

Very Satisfied

Proximity to grocery store(s)

Satisfied

Please list the grocery stores near your building.

Safeway

Responsiveness of program (Oakwood, BOQ, NCH) to service calls

Very Satisfied

How many times have you stayed with each of the directly billed apartment programs?
BOQ: 0

NCH: 0

Oakwood: 3

If you have stayed in this particular housing before, was this a deciding factor for you to return and why?

I try to choose new properties each time to see what they offer

Please use this space to share any additional thoughts about this particular direct billing program and the apartment where you stayed.

The number one draw of this location is the FSI shuttle stopping right outside and being in Rosslyn. The metro is close, but it's not always comfortable to walk back and forth late at night. I was amazed at how few restaurants deliver to this area, especially compared to Falls Church/Ballston.