Tuesday, August 4, 2015

Basic Overnight Quarters Review #10

Which property management company did you use?

What was the approximate START date for your stay?

March 2015

What was the approximate END date for your stay?

July 2015

You stated that you used Basic Overnight Quarters (BOQ).  Where was your apartment located?

Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?

Satisfied

How likely would you be to choose the same direct billing company next time?

Likely

Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?

1 week to 1 month

How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 2

Number of Children (age 0-4): 1

Number of Children (age 5-12): 0

Number of Teenagers (age 13-18): 0

How many bedrooms did your apartment have?

2

How many pets stayed with you?

0

Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.

swimming pool, work-out facility, covered parking, transportation to and from FSI or Main State, weekly maid service, community/party room, high speed internet, cable or satellite TV, washer and dryer in apartment

Please check each item that your neighborhood offered within close proximity to your apartment.

playground, dog-friendly park, restaurants, grocery stores, convenience stores, coffee shops, Metro or bus stop, car share program (such as ZipCar), Capitol Bikeshare, mall or shopping center

How far is the walk to the nearest Metro station?

0-5 minutes

How far is the walk to the nearest ART bus stop that runs to FSI?

0-5 minutes

How far is the walk to the nearest Capitol Bikeshare station?

0-5 minutes

How far is the walk to the nearest car share program (such as ZipCar)?

0-5 minutes

Was the nearest grocery store within walking or driving distance?

0-5 minute walk

Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size

Satisfied

Storage Space

Unsatisfied

Quality of "Welcome Kit" provided

Neutral

Quality of housekeeping services

Satisfied

If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?

Not Applicable

Quality of furniture provided

Satisfied

Proximity to the Metro

Very Satisfied

Please name the closest Metro stop.

Rosslyn

Proximity to FSI

Satisfied

Proximity to grocery store(s)

Very Satisfied

Please list the grocery stores near your building.

Safeway

Responsiveness of program (Oakwood, BOQ, NCH) to service calls

Neutral

How many times have you stayed with each of the directly billed apartment programs?
BOQ: 1

NCH: 0

Oakwood: 0