Wednesday, January 21, 2015

National Corporate Housing Review #4

Which property management company did you use?

National Corporate Housing (NCH)

What was the approximate START date for your stay?

July 2014

What was the approximate END date for your stay?

August 2014

You stated that you used National Corporate Housing (NCH). Where was your apartment located?

Archstone Ballston Place

Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?

Very Satisfied

How likely would you be to choose the same direct billing company next time?


Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?

1 month - 3 months

How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 2

Number of Children (age 0-4): 2

Number of Children (age 5-12): 0

Number of Teenagers (age 13-18): 0

How many bedrooms did your apartment have?


Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.

swimming pool, work-out facility, covered parking, business center, bike storage room, maid service every two weeks

Please check each item that your neighborhood offered within close proximity to your apartment.

playground, library, restaurants, grocery stores, convenience stores, coffee shops, Metro or bus stop, car share program (such as ZipCar), Capitol Bikeshare

How far is the walk to the nearest Metro station?

0-5 minutes

How far is the walk to the nearest ART bus stop that runs to FSI?

Not sure, didn't use

How far is the walk to the nearest Capitol Bikeshare station?

0-5 minutes

Was the nearest grocery store within walking or driving distance?

6-10 minute drive

Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size


Storage Space


Quality of "Welcome Kit" provided


Please share what items were included in the welcome kit.

Knives (very poor), glass cutting board, plastic spatula/spoon, utensils, plates/glasses/mugs, coffee maker, a couple plastic storage containers, plastic mixing bowls, measuring cup, baking dish, ice cream scoop, veggie peeler, very basic can opener, linens

Quality of housekeeping services


If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?

Not Applicable

Quality of furniture provided


Proximity to the Metro

Very Satisfied

Please name the closest Metro stop.

Virginia Square

Proximity to FSI


Proximity to grocery store(s)


Please list the grocery stores near your building.

Giant is closest, Harris Teeter, Trader Joe's, Whole Foods

Responsiveness of program (Oakwood, BOQ, NCH) to service calls


How many times have you stayed with each of the directly billed apartment programs?






If you have stayed in this particular housing before, was this a deciding factor for you to return and why?

Yes, we stayed here once before, before we had kids, and it was in a great location. Restaurants, metro, grocery store, etc. And the apartments were pretty nice. When it came time to pick a place to stay, we went with what we knew and chose Ballston Place since we had been satisfied with it previously.

Please use this space to share any additional thoughts about this particular direct billing program and the apartment where you stayed.

This was our second stay at Ballston Place, and I was less satisfied than with our first stay, mainly due to allergies. I don't normally have bad allergies, but something in the apartment really caused me to have a very bad allergic reaction. I felt sick all the time. Perhaps the carpet and upholstered furniture just needed a deep cleaning. As soon as we left, my allergies cleared up. Overall, this is a nice place to stay, as it has relatively updated kitchens and bathrooms, pretty spacious apartments, and is in a great location for singles (close to metro, nightlife), couples (restaurants, metro, nightlife), or families (public library, playground).