Wednesday, January 21, 2015

Oakwood Review #8

Which property management company did you use?

Oakwood Corporate Housing

What was the approximate START date for your stay?

July 2014

What was the approximate END date for your stay?

November 2014

You stated that you used Oakwood Worldwide.  Where was your apartment located?

Oakwood Arlington (Rosslyn)

Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?

Very Unsatisfied

How likely would you be to choose the same direct billing company next time?

Very Unlikely

How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 1

Number of Children (age 0-4): 0

Number of Children (age 5-12): 0

Number of Teenagers (age 13-18): 0

How many bedrooms did your apartment have?


How many pets stayed with you?


How much was the pet fee per pet?


Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.

swimming pool, work-out facility

Please check each item that your neighborhood offered within close proximity to your apartment.

Metro or bus stop

Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size


Storage Space


Quality of "Welcome Kit" provided

Very Unsatisfied

Please share what items were included in the welcome kit.

There were 2 plates and two cups.

Quality of housekeeping services


Quality of furniture provided

Very Unsatisfied

Proximity to the Metro


Proximity to FSI

Very Satisfied

Proximity to grocery store(s)

Very Satisfied

Responsiveness of program (Oakwood, BOQ, NCH) to service calls

Very Unsatisfied

How many times have you stayed with each of the directly billed apartment programs?
BOQ: 0

NCH: 0

Oakwood: 5+

Please use this space to share any additional thoughts about this particular direct billing program and the apartment where you stayed.

I will never stay in oakwood again. The apartments are dumpy and old. There are so many nicer, newer apartments that I don't need to stay somewhere that has stained carpet, or outdated broken appliances. Plus, oakwood customer service is the worst.