Wednesday, January 21, 2015

Oakwood Review #26

Which property management company did you use?

Oakwood Corporate Housing

What was the approximate START date for your stay?

May 2010

What was the approximate END date for your stay?

February 2011

You stated that you used Oakwood Worldwide.  Where was your apartment located?

Contracted out to Pearson Square Falls Church

Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?

Very Satisfied

How likely would you be to choose the same direct billing company next time?

Very Likely

Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?

1 week to 1 month

How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 2

Number of Children (age 0-4): 0

Number of Children (age 5-12): 3

Number of Teenagers (age 13-18): 1

How many bedrooms did your apartment have?


How many pets stayed with you?


Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.

swimming pool, work-out facility, covered parking, weekly maid service

Please check each item that your neighborhood offered within close proximity to your apartment.

playground, library, dog-friendly park, restaurants, grocery stores, coffee shops

How far is the walk to the nearest Metro station?

Not sure, didn't use

How far is the walk to the nearest ART bus stop that runs to FSI?

Not sure, didn't use

How far is the walk to the nearest Capitol Bikeshare station?

Not sure, didn't use

How far is the walk to the nearest car share program (such as ZipCar)?

Not sure, didn't use

Was the nearest grocery store within walking or driving distance?

6-10 minute drive

Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size


Storage Space


Quality of "Welcome Kit" provided


Quality of housekeeping services


If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?

Not Applicable

Quality of furniture provided


Proximity to the Metro

Very Satisfied

Please name the closest Metro stop.


Proximity to FSI


Proximity to grocery store(s)


Responsiveness of program (Oakwood, BOQ, NCH) to service calls


Experience with local school system.


What school(s) did your child(ren) attend?


How many times have you stayed with each of the directly billed apartment programs?
BOQ: 0

NCH: 0

Oakwood: 2

If you have stayed in this particular housing before, was this a deciding factor for you to return and why?

We would have been very happy to return to Pearson Square, but it was no longer an option, we were told.

Please use this space to share any additional thoughts about this particular direct billing program and the apartment where you stayed.

My one complaint about this Oakwood stay was that with four older children we were given a two bedroom that was billed as a three bedroom.  The "third" bedroom a small office with no windows or circulation in which a twin bed and dresser barely fit.  While my oldest child appreciated the privacy, it felt a little disingenuous to consider it three bedrooms.  

That said, we loved the location and were sad to not be able to go back the next time we stayed with Oakwood.