Wednesday, January 21, 2015

Basic Overnight Quarters Review #3

Which property management company did you use?

Basic Overnight Quarters (BOQ)

What was the approximate START date for your stay?

September 2014

What was the approximate END date for your stay?

June 2015

You stated that you used Basic Overnight Quarters (BOQ).  Where was your apartment located?

Tellus

Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?

Very Satisfied

How likely would you be to choose the same direct billing company next time?

Very Likely

Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?

more than 6 months

How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 2

Number of Children (age 0-4): 0

Number of Children (age 5-12): 0

Number of Teenagers (age 13-18): 0

How many bedrooms did your apartment have?

1

How many pets stayed with you?

2

How much was the pet fee per pet?

750

Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.

swimming pool, work-out facility, covered parking, business center, transportation to and from FSI or Main State, weekly maid service

Please check each item that your neighborhood offered within close proximity to your apartment.

restaurants, grocery stores, convenience stores, coffee shops, Metro or bus stop, car share program (such as ZipCar), Capitol Bikeshare

How far is the walk to the nearest Metro station?

0-5 minutes

How far is the walk to the nearest ART bus stop that runs to FSI?

0-5 minutes

How far is the walk to the nearest Capitol Bikeshare station?

6-10 minutes

How far is the walk to the nearest car share program (such as ZipCar)?

11-15 minutes

Was the nearest grocery store within walking or driving distance?

11-15 minute walk

What school(s) (if any) did you send your kid(s) to during your TDY?

N/a

Please name the closest Metro stop.

Courthouse

Proximity to FSI

Satisfied

Proximity to grocery store(s)

Very Satisfied

Please list the grocery stores near your building.

Trader joes, whole foods, and Safeway

Responsiveness of program (Oakwood, BOQ, NCH) to service calls

Very Satisfied

Please share any comments you might have regarding customer service and responsiveness of the program to service calls.

They are very prompt and courteous. They are available at all hours of the day.

What school(s) did your child(ren) attend?

N/a

Please elaborate on why you were or were not satisfied with the school(s).

n/a

How many times have you stayed with each of the directly billed apartment programs?
BOQ: 2

NCH: 0

Oakwood: 1

If you have stayed in this particular housing before, was this a deciding factor for you to return and why?

The amenities and the neighborhood the apartment was located in.