Which property management company did you use?
National Corporate Housing (NCH)
What was the approximate START date for your stay?
March 2014
What was the approximate END date for your stay?
August 2014
You stated that you used National Corporate Housing (NCH). Where was your apartment located?
Meridian Ballston Commons
Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?
Very Satisfied
How likely would you be to choose the same direct billing company next time?
Very Likely
Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?
1 week to 1 month
How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 2
Number of Children (age 0-4): 1
Number of Children (age 5-12): 1
Number of Teenagers (age 13-18): 0
How many bedrooms did your apartment have?
2
How many pets stayed with you?
0
Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.
swimming pool, work-out facility, covered parking, business center, transportation to and from FSI or Main State, weekly maid service
Please check each item that your neighborhood offered within close proximity to your apartment.
playground, library, restaurants, grocery stores, coffee shops, Metro or bus stop, Capitol Bikeshare, Farmer's Market, Mall
How far is the walk to the nearest Metro station?
0-5 minutes
How far is the walk to the nearest ART bus stop that runs to FSI?
0-5 minutes
How far is the walk to the nearest Capitol Bikeshare station?
0-5 minutes
How far is the walk to the nearest car share program (such as ZipCar)?
0-5 minutes
Was the nearest grocery store within walking or driving distance?
6-10 minute walk
Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size
Very Satisfied
Storage Space
Satisfied
Quality of "Welcome Kit" provided
Satisfied
Please share what items were included in the welcome kit.
Plates, silverware, basic pots and pans, towels, sheets, pillows, small laundry soap
Quality of housekeeping services
Very Satisfied
If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?
Not Applicable
Quality of furniture provided
Satisfied
Proximity to the Metro
Very Satisfied
Please name the closest Metro stop.
Ballston
Proximity to FSI
Very Satisfied
Proximity to grocery store(s)
Satisfied
Please list the grocery stores near your building.
Harris Teeter
Responsiveness of program (Oakwood, BOQ, NCH) to service calls
Very Satisfied
Please share any comments you might have regarding customer service and responsiveness of the program to service calls.
Very responsive and friendly.
How many times have you stayed with each of the directly billed apartment programs?
BOQ: 0
NCH: 1
Oakwood: 0
Please use this space to share any additional thoughts about this particular direct billing program and the apartment where you stayed.
Overall, I had a very positive experience and appreciated the program.
One area for constructive feedback is the intro to the program when a new hire starts. When I joined, I was sent to the facebook page to learn about my options with the direct bill program. There was lots of good info on facebook, but I found it difficult to sort through as the initial intro to the program. A list of the three main vendors with links to their sites would have been more useful.
One area for constructive feedback is the intro to the program when a new hire starts. When I joined, I was sent to the facebook page to learn about my options with the direct bill program. There was lots of good info on facebook, but I found it difficult to sort through as the initial intro to the program. A list of the three main vendors with links to their sites would have been more useful.
