Oakwood Review #3

Which property management company did you use?

Oakwood Corporate Housing

What was the approximate START date for your stay?

August 2005

What was the approximate END date for your stay?

October 2005

You stated that you used Oakwood Worldwide.  Where was your apartment located?

Oakwood Arlington (Rosslyn)

Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?

Very Satisfied

How likely would you be to choose the same direct billing company next time?

Very Unlikely

Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?

3 months to 6 months

How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 2

Number of Children (age 0-4): 2

Number of Children (age 5-12): 0

Number of Teenagers (age 13-18): 0

How many bedrooms did your apartment have?

2

Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.

swimming pool, work-out facility, covered parking, business center

Please check each item that your neighborhood offered within close proximity to your apartment.

playground, library, restaurants, grocery stores, convenience stores, coffee shops, Metro or bus stop

How far is the walk to the nearest Metro station?

6-10 minutes

How far is the walk to the nearest ART bus stop that runs to FSI?

6-10 minutes

How far is the walk to the nearest Capitol Bikeshare station?

Not sure, didn't use

How far is the walk to the nearest car share program (such as ZipCar)?

Not sure, didn't use

Was the nearest grocery store within walking or driving distance?

11-15 minute walk

Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size

Neutral

Storage Space

Unsatisfied

Quality of "Welcome Kit" provided

Satisfied

Please share what items were included in the welcome kit.

linens, basic kitchen

Quality of housekeeping services

Satisfied

If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?

No

Quality of furniture provided

Neutral

Proximity to the Metro

Satisfied

Please name the closest Metro stop.

rosslyn

Proximity to FSI

Very Satisfied

Proximity to grocery store(s)

Satisfied

Please list the grocery stores near your building.

whole foods, safeway

Responsiveness of program (Oakwood, BOQ, NCH) to service calls

Satisfied

Experience with local school system.

Neutral

How many times have you stayed with each of the directly billed apartment programs?

BOQ: 0

NCH: 0

Oakwood: 2

If you have stayed in this particular housing before, was this a deciding factor for you to return and why?

proximity to FSI/metro

Please use this space to share any additional thoughts about this particular direct billing program and the apartment where you stayed.

There seems to be a great number of families needing 3 bedroom units.  We are now a family of 5 and would absolutely need a 3 bedroom and would not use direct billing unless they could accommodate us.  There seems to be so many families that are on a waiting list, which seems complicated and challenging.  I would much rather simply find my own housing and write a rent check if we could not be appropriately accommodated.