Wednesday, January 21, 2015

Oakwood Review #14

Which property management company did you use?

Oakwood Corporate Housing

What was the approximate START date for your stay?

September 2013

What was the approximate END date for your stay?

February 2014

You stated that you used Oakwood Worldwide.  Where was your apartment located?

Oakwood Crystal City

Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?

Satisfied

How likely would you be to choose the same direct billing company next time?

Neutral

Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?

1 week to 1 month

How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 1

Number of Children (age 0-4): 0

Number of Children (age 5-12): 0

Number of Teenagers (age 13-18): 0

How many bedrooms did your apartment have?

1

Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.

swimming pool, work-out facility, covered parking, business center, transportation to and from FSI or Main State, weekly maid service

Please check each item that your neighborhood offered within close proximity to your apartment.

playground, dog-friendly park, restaurants, grocery stores, convenience stores, coffee shops, Metro or bus stop

How far is the walk to the nearest Metro station?

0-5 minutes

How far is the walk to the nearest ART bus stop that runs to FSI?

Not sure, didn't use

How far is the walk to the nearest Capitol Bikeshare station?

Not sure, didn't use

How far is the walk to the nearest car share program (such as ZipCar)?

0-5 minutes

Was the nearest grocery store within walking or driving distance?

11-15 minute walk

Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size

Neutral

Storage Space

Very Satisfied

Quality of "Welcome Kit" provided

Very Satisfied

Please share what items were included in the welcome kit.

Plates, cups, silverware for up to four people
Sheets and pillows
Towels
Cooking pots and pans

Quality of housekeeping services

Very Satisfied

If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?

Not Applicable

Quality of furniture provided

Satisfied

Proximity to the Metro

Very Satisfied

Please name the closest Metro stop.

Cystal City

Proximity to FSI

Very Satisfied

Proximity to grocery store(s)

Neutral

Please list the grocery stores near your building.

Harris Teeter was about a 15 minute walk
Trader Joe's was a 15 minute drive

Responsiveness of program (Oakwood, BOQ, NCH) to service calls

Satisfied

How many times have you stayed with each of the directly billed apartment programs?
BOQ: 0

NCH: 0

Oakwood: 1

Please use this space to share any additional thoughts about this particular direct billing program and the apartment where you stayed.

When I stayed in direct bill housing, I was not aware of the only BOQ or NCH housing programs.  I was very happy at the Crystal City Oakwood but will probably try to stay in the BOQ program on my next training assignment at FSI.