Which property management company did you use?
Oakwood Corporate Housing
What was the approximate START date for your stay?
July 2014
What was the approximate END date for your stay?
November 2014
You stated that you used Oakwood Worldwide. Where was your apartment located?
Oakwood Arlington (Rosslyn)
Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?
Very Unsatisfied
How likely would you be to choose the same direct billing company next time?
Very Unlikely
How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 1
Number of Children (age 0-4): 0
Number of Children (age 5-12): 0
Number of Teenagers (age 13-18): 0
How many bedrooms did your apartment have?
1
How many pets stayed with you?
1
How much was the pet fee per pet?
300
Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.
swimming pool, work-out facility
Please check each item that your neighborhood offered within close proximity to your apartment.
Metro or bus stop
Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size
Neutral
Storage Space
Neutral
Quality of "Welcome Kit" provided
Very Unsatisfied
Please share what items were included in the welcome kit.
There were 2 plates and two cups.
Quality of housekeeping services
Satisfied
Quality of furniture provided
Very Unsatisfied
Proximity to the Metro
Satisfied
Proximity to FSI
Very Satisfied
Proximity to grocery store(s)
Very Satisfied
Responsiveness of program (Oakwood, BOQ, NCH) to service calls
Very Unsatisfied
How many times have you stayed with each of the directly billed apartment programs?
BOQ: 0
NCH: 0
Oakwood: 5+
Please use this space to share any additional thoughts about this particular direct billing program and the apartment where you stayed.
I will never stay in oakwood again. The apartments are dumpy and old. There are so many nicer, newer apartments that I don't need to stay somewhere that has stained carpet, or outdated broken appliances. Plus, oakwood customer service is the worst.
