Tuesday, January 20, 2015

Oakwood Review #1

Which property management company did you use?

Oakwood Corporate Housing

What was the approximate START date for your stay?

May 2010

What was the approximate END date for your stay?

March 2011

You stated that you used Oakwood Worldwide.  Where was your apartment located?

Pierson Square

Overall Satisfaction

On a scale of 1 to 5, please rate your level of satisfaction with the following:

Overall, how satisfied were you with your location and direct billing option?

Very Satisfied

How likely would you be to choose the same direct billing company next time?

Neutral

Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?

1 week to 1 month

How many family members (including yourself) were on your orders at the time of this housing assignment?

Number of Adults (age 19+): 2

Number of Children (age 0-4): 1

Number of Children (age 5-12): 2

Number of Teenagers (age 13-18): 0

How many bedrooms did your apartment have?

2

How many pets stayed with you?

1

How much was the pet fee per pet?

$150

Tell us what your apartment complex and neighborhood had to offer.

Please check each amenity provided by your apartment complex.

swimming pool, work-out facility, covered parking, business center, transportation to and from FSI or Main State, weekly maid service

Please check each item that your neighborhood offered within close proximity to your apartment.

playground, library, restaurants, coffee shops, Metro or bus stop

How far is the walk to the nearest Metro station?

16-20 minutes

How far is the walk to the nearest ART bus stop that runs to FSI?

Not sure, didn't use

How far is the walk to the nearest Capitol Bikeshare station?

Not sure, didn't use

How far is the walk to the nearest car share program (such as ZipCar)?

Not sure, didn't use

Was the nearest grocery store within walking or driving distance?

6-10 minute drive

What school(s) (if any) did you send your kid(s) to during your TDY?

Mt. Daniel,  Mary Ellen Henderson

Satisfaction Questions

On a scale of 1 to 5, please rate your level of satisfaction with the following: Size of apartment for your family size

Neutral

Storage Space

Satisfied

Quality of "Welcome Kit" provided

Satisfied

Quality of housekeeping services

Satisfied

If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?

Not Applicable

Quality of furniture provided

Neutral

Proximity to the Metro

Neutral

Please name the closet Metro stop.

Falls Church

Proximity to FSI

Neutral

Proximity to grocery store(s)

Neutral

Responsiveness of program (Oakwood, BOQ, NCH) to service calls

Satisfied

Experience with local school system.

Very Satisfied

How many times have you stayed with each of the directly billed apartment programs?

BOQ: 0

NCH: 0

Oakwood: 1