Which property management company did you use?
Basic Overnight Quarters (BOQ)
What was the approximate START date for your stay?
September 2014
What was the approximate END date for your stay?
May 2015
You stated that you used Basic Overnight Quarters (BOQ). Where was your apartment located?
19Nineteen Clarendon
Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?
Very Satisfied
How likely would you be to choose the same direct billing company next time?
Very Likely
How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 2
Number of Children (age 0-4): 0
Number of Children (age 5-12): 0
Number of Teenagers (age 13-18): 0
How many bedrooms did your apartment have?
1
How many pets stayed with you?
1
How much was the pet fee per pet?
500
Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.
work-out facility, covered parking, business center, bike storage room, weekly maid service
Please check each item that your neighborhood offered within close proximity to your apartment.
dog-friendly park, restaurants, grocery stores, convenience stores, coffee shops, Metro or bus stop, car share program (such as ZipCar), Capitol Bikeshare, Fsi shuttle
How far is the walk to the nearest Metro station?
0-5 minutes
How far is the walk to the nearest ART bus stop that runs to FSI?
0-5 minutes
How far is the walk to the nearest Capitol Bikeshare station?
0-5 minutes
How far is the walk to the nearest car share program (such as ZipCar)?
0-5 minutes
Was the nearest grocery store within walking or driving distance?
0-5 minute walk
Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size
Satisfied
Storage Space
Satisfied
Quality of "Welcome Kit" provided
Very Satisfied
Quality of housekeeping services
Satisfied
If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?
Yes
Quality of furniture provided
Satisfied
Proximity to the Metro
Very Satisfied
Please name the closest Metro stop.
Courthouse
Proximity to FSI
Satisfied
Proximity to grocery store(s)
Very Satisfied
Please list the grocery stores near your building.
Safeway and whole foods
Responsiveness of program (Oakwood, BOQ, NCH) to service calls
Satisfied
