Wednesday, January 21, 2015

Oakwood Review #9

Which property management company did you use?

Oakwood Corporate Housing

What was the approximate START date for your stay?

October 2014

What was the approximate END date for your stay?

December 2014

You stated that you used Oakwood Worldwide.  Where was your apartment located?

Oakwood Arlington (Rosslyn)

Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?

Satisfied

How likely would you be to choose the same direct billing company next time?

Likely

Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?

3 months to 6 months

How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 1

Number of Children (age 0-4): 0

Number of Children (age 5-12): 0

Number of Teenagers (age 13-18): 0

How many bedrooms did your apartment have?

1

How many pets stayed with you?

2

How much was the pet fee per pet?

$300 flat fee

Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.

swimming pool, work-out facility, covered parking, transportation to and from FSI or Main State, weekly maid service

Please check each item that your neighborhood offered within close proximity to your apartment.

dog-friendly park, restaurants, grocery stores, convenience stores, coffee shops, Metro or bus stop, car share program (such as ZipCar), Capitol Bikeshare

How far is the walk to the nearest Metro station?

0-5 minutes

How far is the walk to the nearest ART bus stop that runs to FSI?

Not sure, didn't use

How far is the walk to the nearest Capitol Bikeshare station?

0-5 minutes

How far is the walk to the nearest car share program (such as ZipCar)?

0-5 minutes

Was the nearest grocery store within walking or driving distance?

0-5 minute walk

Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size

Neutral

Storage Space

Neutral

Quality of "Welcome Kit" provided

Unsatisfied

Please share what items were included in the welcome kit.

usual Oakwood welcome kit - four of everything, sub-standard knives and pots/pans

Quality of housekeeping services

Satisfied

If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?

Not Applicable

Quality of furniture provided

Unsatisfied

Proximity to the Metro

Neutral

Please name the closest Metro stop.

Rosslyn

Proximity to FSI

Very Satisfied

Proximity to grocery store(s)

Satisfied

Please list the grocery stores near your building.

Safeway

Responsiveness of program (Oakwood, BOQ, NCH) to service calls

Very Satisfied

How many times have you stayed with each of the directly billed apartment programs?
BOQ: 0

NCH: 0

Oakwood: 3

If you have stayed in this particular housing before, was this a deciding factor for you to return and why?

I try to choose new properties each time to see what they offer

Please use this space to share any additional thoughts about this particular direct billing program and the apartment where you stayed.

The number one draw of this location is the FSI shuttle stopping right outside and being in Rosslyn. The metro is close, but it's not always comfortable to walk back and forth late at night. I was amazed at how few restaurants deliver to this area, especially compared to Falls Church/Ballston.