Which property management company did you use?
Oakwood Corporate Housing
What was the approximate START date for your stay?
August 2011
What was the approximate END date for your stay?
September 2011
You stated that you used Oakwood Worldwide. Where was your apartment located?
Oakwood Falls Church
Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?
Very Unsatisfied
How likely would you be to choose the same direct billing company next time?
Very Unlikely
Basic Questions
How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 1
Number of Children (age 0-4): 0
Number of Children (age 5-12): 0
Number of Teenagers (age 13-18): 0
How many bedrooms did your apartment have?
1
How many pets stayed with you?
0
Tell us what your apartment complex and neighborhood had to offer.
How far is the walk to the nearest Metro station?
11-15 minutes
How far is the walk to the nearest ART bus stop that runs to FSI?
0-5 minutes
How far is the walk to the nearest Capitol Bikeshare station?
Not sure, didn't use
How far is the walk to the nearest car share program (such as ZipCar)?
Not sure, didn't use
Was the nearest grocery store within walking or driving distance?
16-20 minute walk
Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size
Very Unsatisfied
Storage Space
Very Unsatisfied
Quality of "Welcome Kit" provided
Very Unsatisfied
Quality of housekeeping services
Very Unsatisfied
If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?
Not Applicable
Quality of furniture provided
Very Unsatisfied
Responsiveness of program (Oakwood, BOQ, NCH) to service calls
Very Unsatisfied
Experience with local school system.
Very Unsatisfied
