Which property management company did you use?
Oakwood Corporate Housing
What was the approximate START date for your stay?
October 2010
What was the approximate END date for your stay?
October 2011
You stated that you used Oakwood Worldwide. Where was your apartment located?
Archstone Court House
Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?
Satisfied
How likely would you be to choose the same direct billing company next time?
Very Likely
Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?
1 month - 3 months
How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 2
Number of Children (age 0-4): 0
Number of Children (age 5-12): 0
Number of Teenagers (age 13-18):0
How many bedrooms did your apartment have?
1
Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.
swimming pool, work-out facility, covered parking, business center, bike storage room, transportation to and from FSI or Main State, weekly maid service, morning and weekend coffee; consierge for mail delivery and guests
Please check each item that your neighborhood offered within close proximity to your apartment.
playground, library, restaurants, grocery stores, convenience stores, coffee shops, Metro or bus stop, car share program (such as ZipCar), Capitol Bikeshare, movies, retail shopping, weekly farmers' market
How far is the walk to the nearest Metro station?
6-10 minutes
How far is the walk to the nearest ART bus stop that runs to FSI?
0-5 minutes
How far is the walk to the nearest Capitol Bikeshare station?
6-10 minutes
How far is the walk to the nearest car share program (such as ZipCar)?
11-15 minutes
Was the nearest grocery store within walking or driving distance?
11-15 minute walk
Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size
Satisfied
Storage Space
Neutral
Quality of "Welcome Kit" provided
Satisfied
Please share what items were included in the welcome kit.
Basic kitchen ware for 4. (We definitelt could have used more wine glasses. Starter consumables like soap, laundry detergent. Pretty nice linens with extra blankets.
Quality of housekeeping services
Very Satisfied
If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?
Not Applicable
Quality of furniture provided
Very Satisfied
Proximity to the Metro
Very Satisfied
Please name the closest Metro stop.
Court House
Proximity to FSI
Satisfied
Proximity to grocery store(s)
Very Satisfied
Please list the grocery stores near your building.
Whole Foods, Trader Joes (which actually opened after we left), Giant, Harris Teeter
Responsiveness of program (Oakwood, BOQ, NCH) to service calls
Very Satisfied
How many times have you stayed with each of the directly billed apartment programs?
BOQ: 0
NCH: 0
Oakwood: 2
If you have stayed in this particular housing before, was this a deciding factor for you to return and why?
No. For us it's about location, though Oakwood is so established that they knew all the ins and outs of the process.
Please use this space to share any additional thoughts about this particular direct billing program and the apartment where you stayed.
The apartment was very very small, but satisfactory. To compile our consumables, we rented a storage cage in the building for $25 a month for the last two months we were there.
