Which property management company did you use?
Basic Overnight Quarters (BOQ)
What was the approximate START date for your stay?
September 2014
What was the approximate END date for your stay?
December 2014
You stated that you used Basic Overnight Quarters (BOQ). Where was your apartment located?
Sedona Slate in Arlington
Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?
Satisfied
How likely would you be to choose the same direct billing company next time?
Very Likely
Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?
more than 6 months
How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 2
Number of Children (age 0-4): 0
Number of Children (age 5-12): 0
Number of Teenagers (age 13-18): 0
How many bedrooms did your apartment have?
1
How many pets stayed with you?
0
How much was the pet fee per pet?
$500 + $50/month
Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.
swimming pool, work-out facility, covered parking, business center, bike storage room, transportation to and from FSI or Main State, weekly maid service, community/party room, high speed internet, cable or satellite TV, washer and dryer in apartment
Please check each item that your neighborhood offered within close proximity to your apartment.
restaurants, grocery stores, coffee shops, Metro or bus stop, car share program (such as ZipCar), Capitol Bikeshare
How far is the walk to the nearest Metro station?
0-5 minutes
How far is the walk to the nearest ART bus stop that runs to FSI?
Not sure, didn't use
How far is the walk to the nearest Capitol Bikeshare station?
0-5 minutes
How far is the walk to the nearest car share program (such as ZipCar)?
0-5 minutes
Was the nearest grocery store within walking or driving distance?
0-5 minute walk
Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size
Satisfied
Storage Space
Satisfied
Quality of "Welcome Kit" provided
Very Satisfied
Please share what items were included in the welcome kit.
Pots, pans, dishes, glasses, utensils, cutting board, coffee maker, small safe, toaster, alarm clock.
Quality of housekeeping services
Satisfied
If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?
Yes
Quality of furniture provided
Satisfied
Proximity to the Metro
very satisfied
Please name the closest Metro stop.
Rosslyn
Proximity to FSI
Very Satisfied
Proximity to grocery store(s)
Very Unsatisfied
Please list the grocery stores near your building.
Safeway, one block away; Whole Foods and Trader Joe's in Clarendon.
Responsiveness of program (Oakwood, BOQ, NCH) to service calls
Very Satisfied
Please share any comments you might have regarding customer service and responsiveness of the program to service calls.
BOQ is extremely responsive on maintenance issues, and liaising with building management. I can't say enough good things about the service provided by BOQ.
