Wednesday, January 21, 2015

Oakwood Review #31

Which property management company did you use?

Oakwood Corporate Housing

What was the approximate START date for your stay?

July 2013

What was the approximate END date for your stay?

July 2015

You stated that you used Oakwood Worldwide.  Where was your apartment located?

Oakwood Falls Church

Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?

Neutral

How likely would you be to choose the same direct billing company next time?

Very Unlikely

Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?

1 week to 1 month

How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 1

Number of Children (age 0-4): 0

Number of Children (age 5-12): 0

Number of Teenagers (age 13-18): 2

How many bedrooms did your apartment have?

2

How many pets stayed with you?

0

Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.

playground on-site, swimming pool, work-out facility, uncovered parking, business center, tennis court, basketball court, transportation to and from FSI or Main State, weekly maid service

Please check each item that your neighborhood offered within close proximity to your apartment.

dog-friendly park, restaurants, convenience stores

How far is the walk to the nearest Metro station?

11-15 minutes

How far is the walk to the nearest car share program (such as ZipCar)?

11-15 minutes

Was the nearest grocery store within walking or driving distance?

11-15 minute walk

What school(s) (if any) did you send your kid(s) to during your TDY?

George Mason

Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size

Very Unsatisfied

Storage Space

Neutral

Quality of "Welcome Kit" provided

Neutral

Quality of housekeeping services

Neutral

If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?

Yes

Quality of furniture provided

Neutral

Proximity to the Metro

Unsatisfied

Please name the closest Metro stop.

East Falls Church

Proximity to FSI

Neutral

Proximity to grocery store(s)

Unsatisfied

Please list the grocery stores near your building.

Safeway

Responsiveness of program (Oakwood, BOQ, NCH) to service calls

Satisfied

Experience with local school system.

Neutral

What school(s) did your child(ren) attend?

George Mason

How many times have you stayed with each of the directly billed apartment programs?
BOQ: 0

NCH: 0

Oakwood: 2

If you have stayed in this particular housing before, was this a deciding factor for you to return and why?

I didn't know there were other options.  School is always the driving determination.