Which property management company did you use?
Oakwood Corporate Housing
What was the approximate START date for your stay?
July 2013
What was the approximate END date for your stay?
July 2015
You stated that you used Oakwood Worldwide. Where was your apartment located?
Oakwood Falls Church
Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?
Neutral
How likely would you be to choose the same direct billing company next time?
Very Unlikely
Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?
1 week to 1 month
How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 1
Number of Children (age 0-4): 0
Number of Children (age 5-12): 0
Number of Teenagers (age 13-18): 2
How many bedrooms did your apartment have?
2
How many pets stayed with you?
0
Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.
playground on-site, swimming pool, work-out facility, uncovered parking, business center, tennis court, basketball court, transportation to and from FSI or Main State, weekly maid service
Please check each item that your neighborhood offered within close proximity to your apartment.
dog-friendly park, restaurants, convenience stores
How far is the walk to the nearest Metro station?
11-15 minutes
How far is the walk to the nearest car share program (such as ZipCar)?
11-15 minutes
Was the nearest grocery store within walking or driving distance?
11-15 minute walk
What school(s) (if any) did you send your kid(s) to during your TDY?
George Mason
Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size
Very Unsatisfied
Storage Space
Neutral
Quality of "Welcome Kit" provided
Neutral
Quality of housekeeping services
Neutral
If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?
Yes
Quality of furniture provided
Neutral
Proximity to the Metro
Unsatisfied
Please name the closest Metro stop.
East Falls Church
Proximity to FSI
Neutral
Proximity to grocery store(s)
Unsatisfied
Please list the grocery stores near your building.
Safeway
Responsiveness of program (Oakwood, BOQ, NCH) to service calls
Satisfied
Experience with local school system.
Neutral
What school(s) did your child(ren) attend?
George Mason
How many times have you stayed with each of the directly billed apartment programs?
BOQ: 0
NCH: 0
Oakwood: 2
If you have stayed in this particular housing before, was this a deciding factor for you to return and why?
I didn't know there were other options. School is always the driving determination.
