Which property management company did you use?
Oakwood Corporate Housing
What was the approximate START date for your stay?
May 2011
What was the approximate END date for your stay?
April 2012
You stated that you used Oakwood Worldwide. Where was your apartment located?
Oakwood Falls Church
Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?
Satisfied
How likely would you be to choose the same direct billing company next time?
Neutral
Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?
1 week to 1 month
How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 2
Number of Children (age 0-4): 1
Number of Children (age 5-12): 2
Number of Teenagers (age 13-18): 1
How many bedrooms did your apartment have?
3
How many pets stayed with you?
2
How much was the pet fee per pet?
300
Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.
playground on-site, swimming pool, work-out facility, uncovered parking, business center, kid activities (e.g., supervised movie night, play groups), volleyball court, tennis court, basketball court, transportation to and from FSI or Main State, weekly maid service
Please check each item that your neighborhood offered within close proximity to your apartment.
library, dog-friendly park, restaurants, grocery stores, convenience stores, Metro or bus stop, car share program (such as ZipCar)
How far is the walk to the nearest Metro station?
16-20 minutes
How far is the walk to the nearest ART bus stop that runs to FSI?
Not sure, didn't use
How far is the walk to the nearest Capitol Bikeshare station?
Not sure, didn't use
How far is the walk to the nearest car share program (such as ZipCar)?
Not sure, didn't use
Was the nearest grocery store within walking or driving distance?
0-5 minute drive
Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size
Unsatisfied
Storage Space
Unsatisfied
Quality of "Welcome Kit" provided
Neutral
Please share what items were included in the welcome kit.
Enough dishes for a family of four. We were a family of 6, so we had to run the dishwasher constantly. Washing machines are also made with smaller families in mind.
Quality of housekeeping services
Very Satisfied
If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?
Not Applicable
Quality of furniture provided
Satisfied
Proximity to the Metro
Satisfied
Please name the closest Metro stop.
East Falls Church
Proximity to FSI
Satisfied
Proximity to grocery store(s)
Satisfied
Please list the grocery stores near your building.
Safeway, Harris Teeter
Responsiveness of program (Oakwood, BOQ, NCH) to service calls
Satisfied
Experience with local school system.
Neutral
What school(s) did your child(ren) attend?
Mount Daniel Elementary and Mary Ellen Henderson Middle School
Please elaborate on why you were or were not satisfied with the school(s).
the schools are excellent for most children but not ideal for our special needs son. We found Mount Daniel to be less than responsive with his IEP and sometimes downright hostile.
How many times have you stayed with each of the directly billed apartment programs?
BOQ: 0
NCH: 0
Oakwood: 2
If you have stayed in this particular housing before, was this a deciding factor for you to return and why?
We feel the sense of community and children's activities are the best attributes of the Oakwood Falls Church property.
