Which property management company did you use?
Oakwood Corporate Housing
What was the approximate START date for your stay?
June 2009
What was the approximate END date for your stay?
July 2009
You stated that you used Oakwood Worldwide. Where was your apartment located?
Oakwood Crystal City
Overall Satisfaction
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Overall, how satisfied were you with your location and direct billing option?
Very Satisfied
How likely would you be to choose the same direct billing company next time?
Likely
Basic Questions
How much notice did the direct billing program (Oakwood, BOQ, NCH) give you for your housing assignment?
1 month - 3 months
How many family members (including yourself) were on your orders at the time of this housing assignment?
Number of Adults (age 19+): 1
Number of Children (age 0-4): 0
Number of Children (age 5-12): 0
Number of Teenagers (age 13-18): 0
How many bedrooms did your apartment have?
1
How many pets stayed with you?
0
Tell us what your apartment complex and neighborhood had to offer.
Please check each amenity provided by your apartment complex.
swimming pool, work-out facility, covered parking, business center, transportation to and from FSI or Main State, weekly maid service
Please check each item that your neighborhood offered within close proximity to your apartment.
library, restaurants, grocery stores, convenience stores, coffee shops, Metro or bus stop
How far is the walk to the nearest Metro station?
0-5 minutes
How far is the walk to the nearest ART bus stop that runs to FSI?
Not sure, didn't use
How far is the walk to the nearest Capitol Bikeshare station?
Not sure, didn't use
How far is the walk to the nearest car share program (such as ZipCar)?
Not sure, didn't use
Was the nearest grocery store within walking or driving distance?
6-10 minute walk
Satisfaction Questions
On a scale of 1 to 5, please rate your level of satisfaction with the following:
Size of apartment for your family size
Unsatisfied
Storage Space
Unsatisfied
Quality of "Welcome Kit" provided
Unsatisfied
Please share what items were included in the welcome kit.
dishes and utensils for four, cheap knives, basic, low-quality pots and pans.
Quality of housekeeping services
Neutral
If you ever had an issue with the quality of housekeeping services provided, was the issue ever resolved to your satisfaction?
Not Applicable
Quality of furniture provided
Satisfied
Proximity to the Metro
Very Satisfied
Please name the closest Metro stop.
crystal city
Proximity to FSI
Satisfied
Proximity to grocery store(s)
Satisfied
Please list the grocery stores near your building.
Harris Teeter, Costco
Responsiveness of program (Oakwood, BOQ, NCH) to service calls
Neutral
How many times have you stayed with each of the directly billed apartment programs?
BOQ: 0
NCH: 0
Oakwood: 2
If you have stayed in this particular housing before, was this a deciding factor for you to return and why?
Yes - we returned for the location and the FSI shuttle. The apartments are small, dated, and dingy, but sufficient. For between tours, this is a good location if you have to accumulate consumables because it is so close to the Costco.
Please use this space to share any additional thoughts about this particular direct billing program and the apartment where you stayed.
Oakwood Crystal city is very packout-friendly and there weren't problems with arranging loading and such.
